1:1 Consultation - Terms of Use
Welcome! By booking a 1:1 consultation, you agree to the following. These policies are compliant with the Consumer Protection Act, 2019 (India).
Booking & Payment
- Consultations are confirmed only after full payment.
- You will receive an email with your date and time.
- Account holders must provide accurate information and safeguard their password.
Cancellation & Rescheduling
- Client Cancellation: Cancel up to 48 hrs before for a full refund.
- Late Cancellation (<48 hrs): Non-refundable, unless rescheduled.
- Rescheduling: Up to 24 hrs before; late reschedules may incur a 25% fee.
- Cancellation by Us: Full refund or rescheduled session at your convenience.
Refunds
- Eligible only for cancellations as above or if we cancel.
- Processing: Refunds issued within 7–10 business days.
- Partial Refunds: For multi-session packages, applied proportionally.
- No-Shows / Late Arrivals: Non-refundable; session duration is not extended.
Use of Service
- For personal use only, non-transferable.
- Content shared is confidential; redistribution without consent is prohibited.
- You are responsible for actions and decisions based on the consultation.
Intellectual Property
- All content, materials, and guidance are our intellectual property.
- Copying, sharing, or public use without permission is prohibited.
Liability
- Maximum liability is limited to the consultation fee paid.
- No liability for indirect, incidental, or consequential losses.
Privacy
- We collect only necessary info: name, email, phone, payment, and communication history.
- Device info, cookies, and analytics may be collected.
- Info is shared only with service providers, legal authorities, or with your consent.
- Data is retained only as required by law or service necessity.
- You may access, correct, delete, or restrict your data & withdraw consent anytime.
Dispute Resolution
- Contact Customer Support first.
- Unresolved disputes may be taken to National Consumer Helpline (NCH) or the Consumer Protection Authority.
- Governed by Indian law; courts in Sindhudurg, Maharashtra have jurisdiction.
Updates
- Policies may change; continued use indicates acceptance of updates.
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